AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS There are still no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let's you access either your own reports created with Crystal Reports 9.0 or custom reports designed for you by the developer.
This software is a shareware. You will be able to download and test AccessAble Help Desk Suite during a certain period of time, then, if it does what you need, you will have to acquire the full version from AccessAble Help Desk Suite publisher. The AccessAble Help Desk Suite 2.55 free trial version contains an installer and an uninstaller, and has a size of 26935 Kilobytes.
For additional information and support request, please contact directly AccessAble Help Desk Suite publisher.
AccessAble Help Desk Suite Screenshot
