ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements.
This software is a commercial software. You will be able to download and test IeSupportManager during a certain period of time, then, if it does what you need, you will have to acquire the full version from IeSupportManager publisher. The IeSupportManager 1.61 free trial version contains an installer and an uninstaller, and has a size of 15769 Kilobytes.
For additional information and support request, please contact directly IeSupportManager publisher.
IeSupportManager Screenshot
