This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information about the user and the computer are attached to the Ticket.
This software is a shareware. You will be able to download and test LanHelpdesk during a certain period of time, then, if it does what you need, you will have to acquire the full version from LanHelpdesk publisher. The LanHelpdesk 05.18.04 free trial version contains an installer and an uninstaller, and has a size of 5490 Kilobytes.
For additional information and support request, please contact directly LanHelpdesk publisher.
